Client Onboarding Documentation Preparation Process Playbook

This detailed playbook provides compliance officers, client relationship managers, and operations teams with a structured framework for managing the documentation preparation process during client onboarding. It includes:
– Step-by-Step Process Flow: Outlines essential subprocesses such as Document Identification, Document Collection, Document Verification, and Documentation Completion, with clear actions, decision points, and feedback mechanisms to ensure a smooth and compliant onboarding experience.
– RACI Framework: Clearly defines roles and responsibilities for each task in the document preparation and verification process, ensuring that document managers, compliance officers, client relationship managers, and the operations team are accountable and engaged at every stage, promoting a transparent and collaborative approach to managing client onboarding documentation.